Terms and Conditions

1.1 In these terms and conditions the  words “the Customer” shall mean the person, firm or company purchasing or agreeing to purchase goods or services from T.M.I. Limited , the words “these Conditions” shall mean the terms and conditions of sale set out herein, the words “goods” shall mean the subject matter of the contract including (but not limited to) all equipment, spare parts or other goods, the word “Services” shall mean repairs or services provided to the Customer by T.M.I. Limited  and the word “Order” shall mean a purchase order in respect of goods or services issued by the Customer to T.M.I. Limited  on the Customer's official purchase order form, together with all documents referred to in it.

1.2 T.M.I. Limited's quotations are not binding on the Customer and a contract (“the Contract”) will only come into being upon acceptance by T.M.I. Limited  of the Purchase  Order and the following conditions shall be deemed to be incorporated in the contract.

1.3 No cancellation of an Order by the Customer shall be valid unless made in writing and accepted in writing by T.M.I. Limited . Please note that telephone hoods and enclosures are made to order and cannot be cancelled or returned. 

1.4 The contract will be subject to these Conditions. All terms and conditions appearing or referred to in the Order or otherwise stipulated by the Customer shall have no effect. No variation of these Conditions is permitted unless expressly accepted in writing by a T.M.I. Limited  Director.

2.THE GOODS AND SERVICES

2.1 Subject to the warranty contained in Clause 6.1, all descriptions, drawings, and particulars relating to the goods or services in any catalogues, leaflets, brochures or other documents are for illustrative purposes only and do not form part of the agreement between T.M.I. Limited  and the Customer. All representations as to performance of the goods are based on information supplied by the manufacturer of the goods and relate to their performance in normal conditions and when used correctly.

2.2 Unless otherwise expressly agreed, goods supplied will be in accordance with manufacturer's normal designs and specifications current at the date of manufacture or delivery. The supply by T.M.I. Limited  of goods or services differing from any contractual or pre-contractual specifications or descriptions shall not be in breach of the agreement between T.M.I. Limited  and the Customer insofar as the goods or services are of approximately equivalent performance to the goods or services referred to in the specifications or descriptions.

3. DELIVERY AND RISK

3.1 The time for delivery of the goods and performance of the services is not of the essence. Dates agreed for delivery or performance are estimates only and the failure by T.M.I. Limited  to comply with them shall not be a breach of these Conditions.

3.2 Unless the contract otherwise stipulates, risk in the goods passes to the Customer when the goods are dispatched from T.M.I. Limited's premises and T.M.I. Limited  accepts no responsibility for any damage or loss in transit. Claims for damage or loss in transit should be made on the carrier and any conditions imposed by the carrier in relation to claims or damage or loss in transit should be complied with.

3.3 Where the Customer has arranged for the collection of the goods, risk will pass on the date that T.M.I. Limited  has notified the customer that the goods are ready for collection.

3.4 The Customer is required to inspect the goods on receipt and to notify T.M.I. Limited  of any defects or complaints within 24 hours of receipt.

4. PROPERTY IN THE GOODS

4.1 Notwithstanding that risk in the goods passes to the Customer in accordance with Clauses 3.2 and 3.3 of these Conditions title to the goods (whether separate and identifiable or incorporated in or mixed with other goods) shall remain with T.M.I. Limited  until payment in full has been received by T.M.I. Limited :

4.1.1 for those goods;

4.1.2 for any other goods supplied to the Customer by T.M.I. Limited ; and

4.1.3 of all monies due from the Customer to T.M.I. Limited  on any account, and the Customer acknowledges that until such payment is made in full it is in possession of the goods solely as a fiduciary of T.M.I. Limited .

4.2 The Customer is licensed by T.M.I. Limited  to use or to agree to sell the goods provided that the entire proceeds of any sale of such goods are held on trust for T.M.I. Limited  and are not mixed with other monies or paid into an overdrawn bank account and shall at all times be identifiable as T.M.I. Limited 's money.

4.3 Any resale by the Customer of goods in which property has not passed to the Customer shall (as between T.M.I. Limited  and the Customer only) be made by the Customer as agent for T.M.I. Limited .

4.4 Until title to the goods passes to the Customer under clause 4.1 the goods shall be kept separate and distinct from all other property of the Customer and of third parties and in good condition and shall be stored in such a way as to be clearly identifiable as belonging to T.M.I. Limited  and the customer will not cause or permit or suffer any labels badges serial numbers or other means of identification of the goods to be removed or obscured.

4.5 At any time before title to the goods passes to the Customer (whether or not payment to T.M.I. Limited  is then overdue or the Customer is otherwise in breach of any obligation to T.M.I. Limited ), T.M.I. Limited  may (without prejudice to any if its rights):

4.5.1 for the purpose of recovering all or any part of its goods enter upon any premises where they are stored or where they are reasonably thought to be stored (or authorize others to do so) and may repossess the same which the Customer hereby authorizes;

4.5.2 require delivery up to it of all or any part of the goods.

4.6 Each clause and sub-clause of this clause 4 is separate, severable and distinct and, accordingly, in the event of any of them being for any reason whatsoever unenforceable according to its terms, the others shall remain in full force and effect.

5. PRICE AND PAYMENT

5.1 Unless otherwise expressly agreed, the price payable for the goods and services shall be shown in the current price list of T.M.I. Limited  at the date of dispatch of the goods from T.M.I. Limited's premises or the date of performance of the services.

5.2 In other cases the price stated in the contract is based on the cost to T.M.I. Limited  of raw materials, fuel and power, transport and labour and all other costs at the date of acceptance of the order or quotation (whichever is earlier). If at the date of dispatch of the goods from T.M.I. Limited 's premises, or if at the date of carrying out the work, in either case if there has been an increase in all or any of such costs, the price payable for the goods or services may at the request of T.M.I. Limited  be increased accordingly.

5.3 The price for the goods or services shall, unless otherwise stated, be exclusive of value added tax and the cost of packaging and carriage will be charged at T.M.I. Limited's normal rates.

5.4 Where the price for the goods or services is varied in accordance with clause 5.2 the price as varied shall be binding on both parties and shall not give either party any option of cancellation.

5.5 Prices quoted are net and are in sterling unless otherwise agreed. All payments are to be made to T.M.I. Limited's address as stated on the invoice unless agreed otherwise.

5.6 All payments shall be made without deduction or set-off.

5.7 Where any agreement to provide goods or services provides for goods or services to be delivered or performed by installments which are to be separately paid for, such agreement shall not be severable and failure by the Customer to pay for or accept delivery or performance of any installment by the due date shall entitle T.M.I. Limited  at its option to treat the whole agreement with the Customer as repudiated.

5.8 Unless otherwise expressly agreed, payment shall be made in accordance with clause 5.5 upon receipt of invoice which shall be sent by post to the Customer upon dispatch of the goods or performance of the services. If the Customer does not take delivery when requested payment shall be made 7 days after T.M.I. Limited  has requested the Customer to take delivery. Where the Customer fails to take delivery of the goods, T.M.I. Limited  may arrange storage of the goods at the Customer's risk and the Customer shall be liable to T.M.I. Limited  for the reasonable costs (including insurance) of such storage. This provision is without prejudice to any of the right which T.M.I. Limited  in respect of the Customer's failure to take delivery of the goods or pay for them or the services in accordance with the contract.

5.9 Time for payment is of the essence and if payment is not received within 30 days from the date of the invoice T.M.I. Limited  may require the Customer to pay interest at 5% above the arithmetic average for each day of the published base rate of Lloyds TSB Bank plc. T.M.I. Limited  also reserves the right to suspend further deliveries and work both on the same order and on any other order from the Customer without prejudice to any other right T.M.I. Limited  may have.

5.10 If payment should not be received within 30 days from the date of the invoice, T.M.I. Limited  will be entitled to charge (in addition to interest and any legal costs ordered by the court and without prejudice to any other rights or remedies available to T.M.I. Limited ) the sum of £85 + Vat by way of liquidated damages and as a contribution to the administrative costs incurred by T.M.I. Limited  in taking steps to secure payment.

6 WARRANTY AND LIABILITY OF T.M.I. LIMITED

6.1 T.M.I. Limited  warrants that it will (where the good are the subject of a guarantee from the manufacturer which is in force at the time of the notification referred to below) at its option credit the account of the customer (if any) or remedy free of charge by repair or replacement any goods which are accepted by T.M.I. Limited  as being defective or not in accordance with the Contract or any express description or representation given or made by or on behalf of T.M.I. Limited  in respect of the goods, save that this warranty shall not apply where the defect or fault is attributable to misuse of the goods by the Customer or defective materials supplied by third parties where the Customers only remedy will be against that third party, provided that the Customer notifies T.M.I. Limited  promptly of such a defect and where the Customer arranges for the prompt return ( in original packaging) to T.M.I. Limited  of the defective goods at the Customer’s risk and expense.

6.2 The Customer’s remedies in respect of any claim under the foregoing express warranties or any condition or warranty implied by law or any other claim in respect of the goods or services or any workmanship in relation to them (whether or not involving negligence on the part of T.M.I. Limited ) shall in all cases be limited to repair, replacement or refund of the purchase price as aforesaid and any condition or warranty implied by law shall cease to apply after the expiry of the relevant warranty period.

6.3 T.M.I. Limited  shall not in any circumstances be liable for any damages, compensation, costs, expenses, losses or other liabilities, whether direct, indirect or consequential (including but not limited to economic loss or loss of profits) and any other remedy which would otherwise be available in law is hereby excluded except to the extent that such exclusion is prohibited by any rule of law. A claim is respect of any defect or failure to comply with the specification or in respect of any delivery or installment of any Order or any part of them shall not entitle the Customer to cancel or refuse delivery or performance of or payment for any other Order, delivery or installment or any part of the same Order, delivery or installment.

6.4 Any claim against T.M.I. Limited  whether in contract or tort shall be limited to an amount by way of liquidated damages equal to the invoice value of the goods in respect of which the claim is made.

6.5  Items ordered from T.M.I. Limited that are shipped outside of the United Kingdom are not covered by any warranty unless specially agreed to before dispatch.  The warranty of all second-hand items is limited to seven days from date of dispatch.

7 TERMINATION

7.1 If any payment due to T.M.I. Limited  is overdue by 60 days from the date of invoice or if the customer enters into a deed of arrangement or commits an act of bankruptcy or compounds with his creditors or if a receiving order is made against him or (being a company) it shall pass a resolution or the Court shall make an order that the customer shall be wound up (otherwise than for the purposes of amalgamation or reconstruction) or if a receiver (including an administrative receiver) shall be appointed of any of the assets or undertaking of the customer or if the customer suffers the appointment or presentation of a petition for the appointment of an administrator or if circumstance shall arise which enable the court or a creditor to appoint a receiver (including an administrative receiver) or a manager or which entitle the court to make a winding-up order or if the customer takes or suffers any similar action in consequence of debt or if the financial responsibility of the customer shall, in the opinion of T.M.I. Limited  become impaired or if the Customer shall commit any breach of any part of the contract T.M.I. Limited  may without prejudice to its rights and remedies under these conditions stop all goods in transit and suspend further deliveries or performance of the services and by notice to the Customer may terminate the contract immediately.

8 FORCE MAJEURE

8.1 T.M.I. Limited  shall not be liable to the customer for any delay in delivery or performance or failure to deliver or performance obligations if the duration of the delay is not substantial, or if the delay or failure is due to an Act of God, fire, inclement or exceptional weather conditions, industrial action (whether at T.M.I. Limited 's premises or elsewhere), hostilities, shortage of labour, materials, power or other supplies, late delivery or performance or non-delivery or non-performance by suppliers or sub-contractors, governmental order or intervention (whether or not having the force of law) or any other clause whatsoever beyond T.M.I. Limited 's control or of an unexpected or exceptional nature, and in such event T.M.I. Limited  may elect by written notice to cancel any agreement with the customer or elect that the time for performance shall be extended until such time as T.M.I. Limited  can reasonably effect performance.

8.2 No delay shall entitle the customer to reject any delivery or performance or any further installment or part of the Order or any other Order from the customer or to repudiate the Contract or the Order.

9 WAIVER

9.1 If the customer shall be in breach of any of these Conditions then the failure by T.M.I. Limited  to require the Customer to rectify the same shall not create any assumption that such a breach has been waived by T.M.I. Limited .

10 PATENTS

10.1 The Customer shall indemnify T.M.I. Limited  against all actions, costs (including the costs of defending any legal proceedings), claims, proceedings, accounts and damages in respect of any infringement or alleged infringement of any patent, registered design, unregistered design, design right, copyright trademark or any other industrial or intellectual property rights resulting from compliance by T.M.I. Limited  with the Customer's instructions, whether express or implied.

11 INDEMNITY

The Customer agrees upon demand to indemnify T.M.I. Limited  against all losses, damages, injury, costs and expenses of whatever nature suffered by T.M.I. Limited  to the extent that the same are caused by or related to

11.1 designs, drawings or specifications given to T.M.I. Limited  by the Customer in respect of the goods;

11.2 defective materials or products supplied by the Customer to T.M.I. Limited  and incorporated by T.M.I. Limited  in the goods; or

11.3 the improper incorporation, assembly, use, processing, storage or handling of goods by the customer.

12 ASSIGNMENT AND SUBCONTRACTING

12.1 None of the rights or obligations of the Customer under the contract may be assigned or transferred in whole or in part without obtaining the consent of, or giving notice to, the Customer.

13 HEALTH AND SAFETY

13.1 The customer agrees to pay due regard to any information or any revised information whenever supplied to T.M.I. Limited  (and is deemed to have been given adequate information and to have read and understood it) relating to the use for which the goods are designed or have been tested or concerning conditions necessary to ensure that they will be safe and without risk to health at all times when they are being set, used, cleaned or maintained by any person at work or when they are dismantled or disposed of, and the Customer undertakes to take such steps as may be specified to the above information to ensure that as far as reasonably practicable the goods will be safe and without risk to health at all times as mentioned above. For these purposes the customer is deemed to have been given a reasonable opportunity to test and examine the goods before delivery.

14 NOTICES

14.1 All demands notices and other communications shall be in writing and addressed to T.M.I. Limited  at its address shown on invoices delivered by it and to the Customer at the address given by it for delivery of invoices (or as subsequently notified by one to the other in writing) and shall be deemed served if delivered, at the time of delivery; if posted, 48 hours after being posted by first class post and if sent by facsimile transmission, at the time of transmission.

15 INVALIDITY

15.1 The invalidity, illegality or unenforceability of any provision of these conditions should not affect the other conditions.

16 LAW AND JURISDICTION                                                                                                                                 .

16.1 The Conditions shall be governed by and construed in accordance with Scottish law and the parties hereby submit to the non-exclusive jurisdiction of the Scottish Courts.

17 WEEE Regulations:

 The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.  The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

 The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

* Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

* Many electrical items that we throw away can be repaired or recycled.  Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. 

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

TMI Limited is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new phone from us we would accept their old phone and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.