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• Ideal for extensive call recording 
• Records direct to your PCs hard disk
• Easy search by notes, time & date
• Search by key words or letters
• Save recordings to individual files
• Highly compressed recordings
• Neither the recording nor the compression use a noticeable amount of the processor's resources
• Up to 200hrs per Gb subject to CODECs on your PC
• Record to your own PC's hard disk, or to a network drive or your server
• Centralised access to recordings when saved to your server
• One phone connects to one PC to record, although the recordings can be saved centrally.
• Recordings can be password protected
• Make recordings directly as WAV files so that they can be played back on any computer running Windows Media Player or equivalent
• You can choose to encrypt recordings for security
• Encrypted recordings can be converted to WAV files with a password
• Recordings can then be emailed

only £235.00 ex vat

How the Telephone and PC are Connected

• Supplied with the Intelligent Recording Interface
• A breakthrough in call recording technology
• Patented call recording technology
• Offers the best audio quality of any telephone connector in the world
• Compatible with all handsets or headsets that unplug (a clear plastic connector often referred to as RJ 9) - to record from a analogue telephone wall socket you will need to use Retell's model numbers 157 and 142
• Perfect balance between the near and far party using selector switch
• Noise free ‘agent observe’ recordings
• Some phones are live even when they are on hook. Simple recording connectors send any signal they receive to the recorder, meaning that you can get recordings due to noise in the room. The Intelligent Recording Interface prevents starting of recording by room noise when the phone is on hook because its microprocessor can detect when a call is in progress
• Will always give perfect recordings from your headset or handset however the microphone or loudspeaker are wired as it has a 6 way selector for all types of handsets
• Privacy button (lockable mute) with LED
• In use indicator light, shows when you are on a call, even if you are not talking. Stops people interrupting you when you are listening on the phone
• On/off hook detection