No compatibility worries. Gives perfect recordings from your telephone or turret whatever your telephone system, headset or handset
Perfect balance between the two people talking, as connection is made to both the microphone and the loudspeaker in the handset or headset
Offers the best audio quality of any method of connecting to the telephone in the world and is used in professional broadcasts
Will always give perfect recordings from your headset or handset however the microphone or loudspeaker are wired as it has a 6 way selector for all types of headsets or handsets and for use with any telephone or turret
Noise free ‘agent observe’ recordings, without any sound from the supervisor mixed in with the recordings of the agent and the customer, ideal for staff appraisals and telephone training
The Intelligent Recording Interface's microprocessor prevents 'phantom' recordings of room noise between calls. Many phones are live even when they are on hook so all other telephone connectors and telephone taps from any manufacturer send these unwanted signals to be recorded as well. The Intelligent Recording Interface eliminates this.
Privacy button (lockable mute) with LED
In use indicator light shows when you are on a call even if you are not talking. Stops people interrupting you when you are listening on the phone
Compatible with all handsets or headsets that plug in with the common RJ11. We can custom make cables for you if your headset or handset uses different kinds of plugs, please ask us
On/off hook detection
High tech: contains 4 amplifiers, 3 automatic level controls and a microprocessor
The unit can adjust the volume of the customer in your handset/headset to a comfortable level
Adjustable record level for each side of the conversation for fine tuning of recording quality
